In Rusbult's typology, the most constructive and active response is ______ whereas the most destructive and passive response is ______.

• A. Exit; Voice
• B. Loyalty; Neglect
• C. Voice; Neglect
• D. Neglect; Exit

Answer: (C)

In Rusbult's typology of responses to relationship dissatisfaction, behavior is mapped on two dimensions: active vs passive and constructive vs destructive, yielding four options—exit, voice, loyalty, and neglect. The most constructive and active response is voice because it involves openly addressing the problems, communicating concerns, and seeking ways to improve the relationship while staying engaged. The most destructive and passive response is neglect, which means pulling back effort and attention, ignoring issues, and letting the relationship deteriorate without attempting to fix things. So the pair that fits this description is voice for the constructive, active response and neglect for the destructive, passive one. (The other options mix dimensions differently: exit is active but destructive, loyalty is passive but constructive, etc.)