Which communication skill is most effective for reducing conflict and increasing intimacy?

• A. Interrupting
• B. Relying on assumptions
• C. Active listening
• D. Avoiding conversations

Answer: (C)

Active listening is the most effective because it centers on understanding both what your partner is saying and how they’re feeling. When you listen actively, you give your full attention, reflect back what you hear, validate emotions, and ask clarifying questions. This approach signals safety and respect, which reduces defensiveness and opens the door to honest sharing. By focusing on understanding rather than planning your reply, you create a sense of trust and closeness that lowers conflict and builds intimacy over time.

Interrupting cuts people off and can make them feel unheard, which quickly escalates tension. Relying on assumptions leads to misreads and mismatched expectations, fueling misunderstandings. Avoiding conversations lets issues fester and distance partners, eroding closeness. In contrast, active listening keeps the dialogue productive and emotionally connected.